Aug 31, 2023
Veterinary practices encounter client conflicts and negativity. To enhance workplace culture, effective communication and hospitality training is key. This week, Shawn Wilkie and Dr. Ivan Zak discuss with Debbie Boone, CVPM the advantages of employing hospitality skills in veterinary medicine.
Aug 24, 2023
Explore how the design of veterinary spaces enhances operational efficiency and customer experience. This week, Shawn and Ivan talk with Jason Sanderson of RWE Design Build about the innovative design of animal hospitals.
Learn more about RWE Design Build at rwedesignbuild.com.
Mr. Sanderson recommends "Limitless" by...
Aug 17, 2023
This week, Shawn and Ivan interview Larry Heaton from Zomedica about the transformative potential of innovative technology in pet care and practice management. They discuss Zomedica's dedication to providing advanced veterinary technology, enhancing pet care, and supporting veterinarians in their practices.
Learn more...
Aug 10, 2023
This week, Shawn and Ivan discuss mobile veterinary care with Dr. Zach Mills from The Vets. Dr. Mills highlights innovative solutions to challenges faced by cat owners and individuals with busy schedules, sharing insights on modernizing pet care through technology and reducing pet stress with concierge services...
Aug 3, 2023
Discover how social media platforms can help veterinary practices by reducing phone call times, streamlining appointment bookings, and enhancing client communication. This week, Dr. Caitlin DeWilde, founder of The Social DVM, talks with Shawn and Ivan about efficient social media marketing tactics for veterinary...